Enables the service technicians with the real-time customer, asset, parts inventory, warranty and other call resolution information.
It's a Full-service management software product designed to suit one or multiple branch/location and the system will track all the call logs and inventory informationsat the branch wiselevel to the Head Office and also can be view the KPI in an integrated view.
The field technicians can complete the call log/work early and after co-ordination, he can be assigned for the next nearest point for another service and can save time and money.
Call logs/Work orders can be created automatically from the email request raised either by the company or clients. Call logs/Work orders can be assigned to the field technicians.
The office and field technicians staff can easily make new call logs and instantly search existing call logs. Service Inside helps the call log process by sending completed call logs directly for invoicing or the customer when completed and get the work status on time.
Once the call log is created the same can be assigned to a field technician and in his mobile app the status of the work he can update it in real time. By doing this entire work flow of the staff can monitor.
You can track items from the inventory like who, when and were it has been dispatched with date and time
Inventory Management will maintain all the available stocks of the accessories in the warehouse and maintain organized parts dispatching and delivery process to the location or field technicians.
Inventory Management will maintain all the available stocks of the accessories in the warehouse and maintain organized parts dispatching and delivery process to the location or field technicians.
Simply Install Service Inside software which will unify many functions into one single solution that helps to schedule and track the field operations.
warranty management system module helps to manage on a case by case for each support services.
It is incorporated with a Mobile App, it helps the field technicians to attend the call log in the field and once completed he can update the details then and there only in the service inside mobile app and update it.
Dashboard Application Services Hub provides visualization and dashboard services for Service Management with integrated and presented in interactive dashboards.
All details reports are available for the category like call report, purchase report, sales report, inward or out ward report, move report, inventory detail report, SPO report, etc.
